Accès Plus Train Service

carolinelc

11 Dec 2024

For disabled wishing to travel by train in France

4

4

Date of visit: February 2014

overall Rating Text

Good

Adapted seats are dedicated to disabled passengers in first class compartments for the price of a regular ticket. One companion is allowed and also benefits from a reduced price. This service works for high-speed trains.

disabled Access In AndAround Text

Good

Wheelchairs are taken from a reception centre, located in the station, to the train, and are boarded and placed by SNCF staff. They must be there 30 minutes before departure. Upon arrival, the same procedure applies in reverse.

parkingTransport Text

Average

Public parking is difficult in Paris, I would recommend using a cab, unless you know someone who knows the city well.

accessibleToilets Text

Good

With a manual wheelchair, I can reach the toilet myself, and transfer on my own thanks to he handles. I always bring my own hand sanitizer.

staff Text

Good

Staff is dedicated and generally very helpful. I am unsure about their english skills.

Additional Information

For complete information, click on the following link : http://help.uk.voyages-sncf.com/en/passengers-requiring-assistance