World renowned Piano Bar
5
5
Date of visit: September 2024
overall Rating Text
Excellent
I have been fortunate enough to visit the Savoy a few times and because my wheelchair is quite narrow (720mm) I have been allowed to use the staff lift to gain access to the American bar which is only reached via 2 stair cases. I have been carried down the steps before but this is not ideal nor for the faint hearted. The Savoy has been a 5* hotel for over 130 years, it is stunning and well respected for their high level of customer service but it is a Grade 1 listed building with obvious restrictions. That said, if you want to go I can guarantee they will find a way to work around these hurdles.
disabled Access In AndAround Text
Excellent
The building is old and heritage listed but every effort is made to accommodate guests with disabilities.
parkingTransport Text
Excellent
Concierge parking, taxi drop off, 200m from Charing Cross stn, The Strand with multiple Bus routes - I cannot think of anywhere with more accessible travel options.
accessibleToilets Text
Excellent
I did not use the facilities this time so cannot share any photos but there are ample accessible wc's
staff Text
Excellent
5* customer service and I was even offered a mini tour to see the oldest electric elevator in London. Quite simply nothing is too much trouble.
