Very accomodating, further improvements made.
5
5
Date of visit: January 2019
overall Rating Text
Excellent
The Grand Theatre are very friendly and accommodating. There is now a new wheelchair lift from street level to theatre level which previously had to be accessed through the bar or a rear emergency exit door. There are only a few steps from street to theatre level so I think putting the lift in was very obliging. Wheelchair spaces are on the side of the seats of the side aisle. There aren't many & you can't book them online but a quick phone call soon sorts it. The theatre provides a free carers ticket too. The staff can't do enough for you.
disabled Access In AndAround Text
Excellent
parkingTransport Text
Good
The theatre is in the town centre with no on street parking. There are several car parks within close proximity with blue bags free of charge. Drop off & pick up outside the theatre is possible. Several.buses stop opposite the theatre. There's also a taxi rank just outside too.
accessibleToilets Text
Excellent
On a bit of a slope which is carpeted which my powerchair wasn't too happy about!
staff Text
Excellent
Every member of staff was fantastic!
Additional Information
The Grand is a beautiful historic building which itself is worth a look at.
