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    Caffè Nero

    Newcastle upon Tyne

    Cup of coffee on Disabled Access Day

    3.5

    Date of visit: March 2016

    overall Rating Text

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    Good

    Caffè Nero at Eldon Square is just near one of the entrances to the shopping centre. There is level access into the shopping centre and also into the shop. I went on Disabled Access Day and claimed my complementary coffee.

    disabled Access In AndAround Text

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    Average

    The shop is set over two floors, only the ground floor is wheelchair accessible. The access into the shop is level (there is a glass door), and the counter is on the right. The counter is fairly high up. The ground floor of the cafe is a strange shape! It gets quite narrow in one point and then opens up again into a bigger area. There is a range of seating both at tables and sofa/armchair seating.

    parkingTransport Text

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    Excellent

    Great public transport as it's in the Eldon Shopping Centre and lots of buses stop close by. There is also a car park attached to the shopping centre, although I didn't park there so I'm unsure on how many accessible parking bays there are.

    accessibleToilets Text

    0

    There was an accessible toilet on the ground floor but I didn't use it.

    staff Text

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    Good

    Staff were friendly - it was a busy Saturday and a long queue of people!

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