Lovely hotel, but...
2
2
Date of visit: December 2016
overall Rating Text
Poor
Lovely high end hotel in a beautiful old house and garden.
disabled Access In AndAround Text
0We booked a disabled access room. Our small mobility scooter was too big for the lift. fortunately my wife can walk, aided, for a short distance. I wakened up during the night with the realisation that we were on the third floor with no prospect of escape in the event of a fire! I raised the subject the next morning. They showed me a standard room on the first floor, but the access was too difficult for my wife. I have written to the management.
parkingTransport Text
Average
Token disabled parking space. No extra room at the sides for access. Plenty of space when we were there though.
accessibleToilets Text
Good
Generally very good, but no shelves for anything, so living out of a toilet bag.
staff Text
Excellent
Very helpful, but couldn't help with the main issue.
Additional Information
I will let you know how the management responds positively. However be warned for the time being.
