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    Crowne Plaza London Kings Cross

    London

    Poor facilities for wheelchait users

    5

    Date of visit: October 2017

    overall Rating Text

    Rating Emoji

    Excellent

    The so-called wheelchair accessible room had a shower over the bath and no walk in shower and so was unusable for a wheelchair user. The lift that was big enough for a wheelchair could no be called from our floor and so an able -bodied person had to go in the smaller lift down to reception and come up in the larger lift that could take a wheelchair. OK if you are with family - not so good if you are on your own.

    disabled Access In AndAround Text

    Rating Emoji

    Average

    lift as above

    parkingTransport Text

    Rating Emoji

    Excellent

    King Cross Station

    accessibleToilets Text

    Rating Emoji

    Good

    The loo did not have a rail on both sides.

    staff Text

    Rating Emoji

    Excellent

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