Using the welcoME experience at Derby station
5
5
Date of visit: May 2024
overall Rating Text
Excellent
I booked a personal assistant support and tour of Derby station when I travelled to see friends in derby. I have used WelcoME at Birmingham airport and the staff new exactly how to support and guide me onto the plane. The staff are the station were friendly and guided me from my Birmingham train to a taxi outside the station whilst giving me a tour of the facilities and talking to me about the station layout. They even had a bowl of water ready for Luna my assistant dog.
disabled Access In AndAround Text
Excellent
parkingTransport Text
Excellent
accessibleToilets Text
Excellent
staff Text
Excellent
