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    DoubleTree by Hilton Edinburgh City Centre

    Edinburgh

    Kim's Neatebox Travels

    5

    Date of visit: January 2019

    overall Rating Text

    Rating Emoji

    Excellent

    This hotel says the blueprint for excellent customer service. Easy access with automatic doors, met at door and then guided to where my friend was, table to low for me so quickly changed. Staff very attentive and super friendly. Spacious clean and all bases covered toilet. LOVED this place

    disabled Access In AndAround Text

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    Excellent

    All on level and automatic door. Spacious and clean

    parkingTransport Text

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    Good

    Disabled spaces just round the corner from front

    accessibleToilets Text

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    Excellent

    Clean bright spacious. Grab rails at that and sink Easy access soap dispenser and hand towels..Red pull cord. All you need and spacious.

    staff Text

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    Excellent

    Used my Welcome app and was greeted at door then escorted by Ricardo to my friend. The staff including Marketing Manager Sylvia were amazing. Very friendly, very attentive. Made me feel like a regular, so much so, I want to go back.

    Additional Information

    Visit this hotel. They treat you like a VIP. Got free delicious cookies from Sylvia

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