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    Dunelm

    Truro

    Very poor shopping experience

    1

    Date of visit: December 2018

    overall Rating Text

    Rating Emoji

    Bad

    Stuff everywhere, hard to get around, several areas not accessible to a wheelchair user, unusable toilet.

    disabled Access In AndAround Text

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    Poor

    Really difficult to get around the store. There was a good sized lift.

    parkingTransport Text

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    Excellent

    Adequate Blue Badge parking on a flat surface.

    accessibleToilets Text

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    Bad

    They have refurbished the toilets but failed to include a Changing Places toilet. Massive fail.

    staff Text

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    Average

    Staff didn't appear to spot the difficulties we had at all. We ended up leaving after a short time as there was no usable toilet with a hoist.

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