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    HMV

    London

    A good experience for a wheelchair user

    5

    Date of visit: October 2016

    overall Rating Text

    Rating Emoji

    Excellent

    A step-free entrance, a lift to all floors, friendly staff, room to manoeuvre within the shop - definitely a good experience for a wheelchair user.

    disabled Access In AndAround Text

    Rating Emoji

    Excellent

    The entrance is step-free, the display racks have enough room to pass between them comfortably in a wheelchair, there is a (rather ramshackle) lift to all floors - the lift doors open just before the lift arrives, which is slightly creepy. Overall a very comfortable and easy and pleasant experience shopping here.

    parkingTransport Text

    Rating Emoji

    Poor

    Zillions of buses go up and down Oxford Street. There are no step-free stations nearby, though if you're very patient, Bond Street Station may be step-free some time in the next five years. I wouldn't dream of trying to park in this area.

    accessibleToilets Text

    0

    I didn't find a toilet.

    staff Text

    Rating Emoji

    Excellent

    The staff are lovely. I was offered help, with tactful and unobtrusive friendliness, if I wanted anything from the higher racks - top marks.

    Additional Information

    I would definitely recommend this shop to wheelchair users.

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