Good but not for the solo disabled customer
4
4
Date of visit: March 2016
overall Rating Text
Good
The restaurant is on the third floor. The store and restaurant are fully accessible and there are lots of lifts. Staff are friendly and helpful are there is an accessible toilet on the same floor very close to the restaurant. However, I was alone and there is a long walk between where the food is served, where drinks are served, where the till is and where the tables are. I'm sure staff would have carried a tray for me if I had asked but I parked my scooter by a table and walked back to get my food and drink. I was very tired after that. Lovely food, though, and good value.
disabled Access In AndAround Text
Excellent
Entrance doors are automatic, there are no steps on each floor, there are plenty of lifts and the aisles are wide.
parkingTransport Text
Excellent
John Lewis has its own carpark and there is a bus stop outside.
accessibleToilets Text
0I didn't use the accessible toilet.
staff Text
Excellent
They were all friendly and helpful.
Additional Information
Only go alone if you don't mind having to ask for help. I do.
Comments
wheelysid
11 Jul 2025
John Lewis have an accessible toilet on every floor.
