Home
    Home//Read full review

    Luna Rossa

    Renfrew

    Bad attitude towards disabled customers

    0.5

    Date of visit: November 2018

    overall Rating Text

    Rating Emoji

    Bad

    We waited at the wheelchair access door at the side of the restaurant for ages, pressing the bell. My friend went in and asked them to come and open the door which they at first said they couldn't. When she complained they eventually opened it but grudgingly. When we tried to order the coffee and cake their A-Board outside was advertising they tutted, rolled eyes and whipped the menus back from us. We were there to check it out for a wedding reception but left without even enquiring because if their terrible attitudes They clearly didn't want to offer any additional help like moving their badly positioned tables or opening the side door. Coffee and cake was not nice either. Didn't stay long enough to check toilets.

    disabled Access In AndAround Text

    Rating Emoji

    Average

    They have a wheelchair accessible door but don't want to bother opening it. They had to move their tables to get a wheelchair in and complained about the hassle as if it were the wheelchair users fault.

    parkingTransport Text

    Rating Emoji

    Average

    If you were determined to undergo humiliation and be treated with contempt you could get there easily enough and park in the next street, but trust me you don't want to

    staff Text

    Rating Emoji

    Bad

    Terrible. Really bad attitude. Could not be bothered accomodating anyone with additional needs. Tutted, sighed, rolled eyes, slammed cutlery down, whipped menus out of our hands.

    Additional Information

    Never ever go there

    Back to reviews
    write review

    Sign up to our newsletter

    Stay up to date with the latest news, announcements, and articles.