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    Macdonald Burlington Hotel

    Birmingham

    Comfortable and friendly hotel

    5

    Date of visit: February 2019

    overall Rating Text

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    Excellent

    Very friendly and helpful staff. We were allocated two rooms on the second floor close to the lift. My father’s room was fully accessible with a large lobby and walk-in shower. He was able to use his scooter to access the room and transfer onto his walking frame for moving around the bedroom and bathroom. Breakfast is particularly good at this hotel with fresh ground coffee, a lovely buffet and choice of food cooked to order.

    disabled Access In AndAround Text

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    Excellent

    Lifts easily available from Stephenson Street and level access through the arcade to New Street.

    parkingTransport Text

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    Average

    Parking available but we did not use it

    accessibleToilets Text

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    Excellent

    All as expected

    staff Text

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    Excellent

    Staff could not have been more helpful.

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