Extra charge for an accessible room
0
0
Date of visit: January 2024
overall Rating Text
Bad
I recently visited this hotel and was advised that for an accessible room we would be charged £50 extra. We stayed in a standard queen room as we were not prepared to pay the extra money as a matter of principle. We were informed that it was a family room and was upgrade to a standard queen room. We have stayed in hotels all over the UK and have never been charged extra for an accessible room. I cannot believe that a chain such as Marriott would discriminate against disabled people.
disabled Access In AndAround Text
Poor
There was a disabled entrance but requires someone to go into hotel and open it from inside.
parkingTransport Text
0Car park behind the hotel. I didn't go so unsure of access
accessibleToilets Text
Poor
Standard accessible toilet on ground floor.
