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    Mrs Green's Tea Lounge

    Dumfries

    Excellent service

    4

    Date of visit: January 2015

    overall Rating Text

    Rating Emoji

    Good

    First time visit. Slight lip at the door. Very friendly and helpful service. Accessible toilet of quite a reasonable standard - very clean and bright. However, the pathway to the toilet is rather narrow because of the tables. Discussed with manager and ws told that if 'phoned in advance regarding a wheelchair being used would arrange to move tables ahead of time.

    disabled Access In AndAround Text

    Rating Emoji

    Average

    very slight lip at the door and although there was a wheelchair user in the tea room when I visited, it would prove difficult to get to the toilet or to tables further away from the door

    parkingTransport Text

    Rating Emoji

    Good

    Three accessible parking bays close by, (70 yards) as well as a disabled drop-off point 50 yards away

    accessibleToilets Text

    Rating Emoji

    Average

    Quite reasonable accessible toilet, I have seen a lot worse. Clean and bright but need to widen gap to allow wheelchairs to access toilet.

    staff Text

    Rating Emoji

    Excellent

    Very helpful indeed and suggested solutions when I mentioned to gap was too narrow for a wheelchair user to access the toilet.

    Additional Information

    Generally a really nice place to visit but if using a wheelchair may benefit to give them a call before visiting

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