Not accessible for wheelchair users - zero stars
0
0
Date of visit: May 2016
overall Rating Text
Bad
There is a large step at the entrance. The café has no ramp. I was not able to get in. Zero stars.
disabled Access In AndAround Text
0I was not able to get into the café because there is a big step at the entrance and the café has no wheelchair ramp of any sort. Zero stars.
parkingTransport Text
Poor
This café is in the heart of Covent Garden. Covent Garden tube station is not step-free. There are no step-free stations nearby. There are plenty of buses in the surrounding area but none of them will drop you in the heart of Covent Garden.
accessibleToilets Text
0Because I was not able to get into the café, I'm not able to rate the toilets.
staff Text
0The member of staff I spoke to was apologetic but that is not enough. There should be a ramp available.
Additional Information
It is astonishing that a busy café in the heart of Covent Garden refuses to admit wheelchair users. The Café Paul chain is exposing itself to possible legal difficulties over this. It has been a requirement for over twenty years to make venues accessible to disabled people.
