no disabled access or disabled toilet
2.5
2.5
Date of visit: March 2016
overall Rating Text
Average
First problem is there is a reasonably high step at the entrance . a mobility scooter would not be able to cope with height of the step My mobility scooter was left outside the building . No issues about the food or the staff . Main complaint was the toilets , there is NOT an accessible toilet . it is a level walk to toilets but once you open the door you have two steps [high] to get up to reach the toilet . the walls are glazed tiles from floor to ceiling ,no rail to hold onto . I had to use my mobile phone to call one of the people from our party so that a female could assist me down the steps
disabled Access In AndAround Text
Bad
no disabled access
parkingTransport Text
Good
Car parking bays on Castle Street where the restuarant is located
accessibleToilets Text
0ramp was available but there was no notification of this .I was told after via a phone call i made the following day
staff Text
Good
the staff done what had to be done
Additional Information
would i visit again ?? That depends if they improve accessibility and importantly the toilet
