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    Premier Inn Sunderland City Centre

    Sunderland

    A brilliant new hotel

    5

    Date of visit: July 2016

    overall Rating Text

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    Excellent

    This hotel is ideal for disabled people. The staff are ultra friendly, anything you ask (and believe me I asked some dumb questions - blame it on my stroke!) is attended to immediately. I was travelling on my own in a wheelchair and I requested a disabled friendly room with a shower and do you know that's exactly what I got.

    disabled Access In AndAround Text

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    Excellent

    the access was superb

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    Excellent

    there is a disabled car parking next to the hotel. If you are ablebodied there is no carparking and you have to use public carparking. This means there is the temptation to use the disabled spaces. When I arrived on the first night there wasn't any disabled spaces left and the car park was full of illegal cars. When I complained the next morning all the illegal cars had gone!

    accessibleToilets Text

    0

    I never had need to use the public loos.

    staff Text

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    Excellent

    they couldn't do enough to help

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