Step-free access, but not the best.
3
3
Date of visit: February 2014
overall Rating Text
Average
Generally not bad. Most central shops here have a step at the entrance, but Specsavers staff have tried to improve access. Staff are very helpful.
disabled Access In AndAround Text
Average
There is a high step at the front doors. To get access for wheelchairs and scooters, there is a bell near the door. A member of staff then brings out a ramp. Once inside everything is on the ground floor and most of the equipment can be moved to a suitable position. However, sitting outside in the winter waiting for someone to respond to the bell can be unpleasant. Once inside there is enough space to manoeuvre.
parkingTransport Text
Average
The shop is in a pedestrian area, but near a road. There are some disabled parking spaces nearby, but often full. Public transport stops are fairly near, but probably not close enough for anyone walking with difficulty.
accessibleToilets Text
0n/a
staff Text
Good
Staff are helpful and all appear to have some training. They check whether you can access equipment and where is the best position for chairs. etc. I usually transfer to a seat, but they ask me first.
Additional Information
A permanent ramp would be an improvement.
