Utterly disgusting and completely unsuitable
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Date of visit: August 2018
overall Rating Text
Bad
Had the misfortune to stay here for a week! The access to this hotel was near impossible using a rollator Id have gone home if I’d been in a wheelchair. Small lifts only one working while we were there long queues and packed to the gunnels. Access to the dining room was via another lift. Poor turning circle to access dining room meal service buffet style impossible to access and many tables inaccessible I was shouted at by a waiter as I was unable to get to a table that was set and he didn’t want to be bothered cleaning and setting a table I could access! The disabled access from the front is very much the tradesman’s entrance and I object to having to struggle past bins and cages of dirty laundry. The hotel in general was filthy. Avoid at all cost.
disabled Access In AndAround Text
0see above
parkingTransport Text
0Parking is very difficult
accessibleToilets Text
0Never found one -returned to my room to use toilet
staff Text
0Staff were indifferent and indeed rude
Additional Information
Awful hotel everyone should avoid -the terrible reviews on trip advisor are true and the experience as a disabled traveller was even worse
