Poor wheelchair access
0.5
0.5
Date of visit: August 2021
overall Rating Text
Bad
My wife and I really enjoyed the food, I had the hot smoked salmon salad and she had the pizza, both were exceptional and the view down the Cromarty Firth was lovely in the sunshine. Unfortunately I had some problems accessing both the main building and the outdoor area as I am a wheelchair user. The main entrance has a raised door sill which sits on top of a raised frame. This caught the footplate on my wheelchair and could had tipped me over. I also observed another wheelchair user having problems at this entrance. When we had ordered our food, the exit to the grassed area had a very thick layer of gravel over it and I got completely stuck. Fortunately I am able to walk short distances so was able to stand while my wife moved my wheelchair. Not all wheelchair users are this fortunate. After I had eaten, I saw one other exit from the main building but this had a step down to the grass and was beyond a closed fire exit. In order to avoid the gravel, I had to wheel across a grassed area to get back to the main entrance. There also appears to be no accessible toilets and parking for only 3 blue badge vehicles. For a building that seems to have been constructed within the last 10 years, I found this hard to understand. There are more spaces allocated to people with dogs instead of disabilities.
disabled Access In AndAround Text
Bad
parkingTransport Text
Bad
accessibleToilets Text
Bad
staff Text
Poor
