Concert great but could have done with more flexibility with our booking
3.5
3.5
Date of visit: February 2019
overall Rating Text
Good
Fantastic concert but we did not have the best seats for a man who has mobility restrictions.
disabled Access In AndAround Text
Good
Staff at information desk very helpful. I had originally purchased tickets for two non disabled people. When my father took the place of one person I had hoped to get seats suitable for his disability. However, the box office call line did not allow this. I was given information that was not helpful, incorrectly being told that we were on the front row and that it was a simple walk down to our seats. In fact there were two sets of steps for my father to negotiate.
parkingTransport Text
Good
Presume this is good
accessibleToilets Text
0Not used
staff Text
Average
Information desk staff very helpful, box office staff unhelpful. Policy regarding no exchange of tickets too rigid.
Additional Information
Amazing music regardless!
