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    Westminster Underground Station

    London

    When the lifts are out, which is often, you're stuffed

    2

    Date of visit: October 2016

    overall Rating Text

    Rating Emoji

    Poor

    In theory the whole station is accessible. There can be long walks but it's doable without steps. The reality is the lifts are very unreliable. They're out more often than any other underground station in London. When there are planned outages, they work out ways round if possible. Unplanned outages: not so much so. See https://youtu.be/O8OIVKZrglc

    disabled Access In AndAround Text

    Rating Emoji

    Poor

    The lifts are very unreliable and when they are out, their information provision and also communication is very broken.

    parkingTransport Text

    Rating Emoji

    Poor

    Three no disabled parking. Disabled access by public transport is theoretically good...

    accessibleToilets Text

    Rating Emoji

    Good

    It's just outside the entrance by the pier. It is radar locked

    staff Text

    Rating Emoji

    Poor

    They had given 0 instructions as to how to access the station. They tried to describe it to my carer, instead of showing us.

    Additional Information

    All the planning in the world is pointless if when things alter the plans are just forgotten about.

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