White Dove Coffee

Date of visit: April 2023

overall Rating Text

There is only one toilet which is supposedly accessible except there is no red cord, when I asked staff about this I was brushed off and told that no one has ever needed it. When I explained but what happens when someone does need it they told me "they can shout for help" at this point I was really frustrated I have reported it to the west Lothian council but I haven't had a reply all I can say is you do go here don't use the toilet. It's a real shame cause the Caffe is lovely but they have no regard to safety.

accessibleToilets Text

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No red cord staff do not care at all saying kids will pull it, council has been contacted but I doubt much is going to happen

staff Text

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Very dismissive about the red cord situation honestly they were really horrible it was awful they treated me like I was beneath them for suggesting the safety of people

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