Apollo Hotel

As a wheelchair user, I’ve learned that accessibility is about so much more than just having extra space to maneuver. It’s about creating an environment where everyone can feel safe, comfortable, and independent. Unfortunately, my very recent experience at the Apollo Hotel Basingstoke tonight has highlighted how far we still have to go in achieving this standard. The hotel advertises itself as having disabled-access rooms and even an evac chair for emergencies. I was thrilled to find a spa hotel that seemed to understand accessibility, especially at an affordable price point. I even called ahead to confirm and ensure I was booking the correct room online, and the staff assured me that all their rooms were accessible! Excited by the prospect of a relaxing stay, we booked.