Taking Mum to Wicked
5
5
Date of visit: February 2016
overall Rating Text
Excellent
Very attentive and welcoming theatre staff. Made our trip!
disabled Access In AndAround Text
Excellent
There was a lift up to the main doors but didn't use it as mum managed steps by using the rail. Theatre staff found a chair for mum to sit on before main theatre open ended. Lift up to our seats which were close by
parkingTransport Text
Average
A friend drove to theatre and dropped my mum off outside the theatre door
accessibleToilets Text
Excellent
Were shown disabled loo on arrival. Given key to open it by cloakroom staff. Was spacious and clean and on same level as bar. No steps
staff Text
Excellent
Theatre staff very attentive. Offered help without me needing to ask. Bars staff got chair for mum as standing and waiting difficult for her. Michael introduced himself to us and we felt well looked after. Friendly, chatty and good sense of humour, even bought our drinks to us seats during the interval!
Additional Information
Had booked seats with theatre in advance so we're given best ones for minimal walking for mum. Also gave us reduced price as I was mum's career. Only problem was finding phone number to call -eventually got it from ticket agent
