

1
Really terrible access
I had researched restaurants locally and liked the look of the layout of Zizzi.
I had rung to book and was told to use the online system.
I told them I used a mobility scooter and they again directed me online.
So I booked online.
Can you guess what happened when we arrived?
Once we managed to negotiate the double entrance doors .. It's impossible for wheelchair or scooter users to push one,
get through and then pull the other on their own.
We were met with a man
who demanded "have you reserved?".
"Yes, online."
"You can't bring THAT (scooter) in here, there's no room"
"I can't leave it outside, and it folds when we're sat"
"You should have rung and arranged an accessible table"
"I did!
And I was told to book online!"
"well there's no room to get through"
"do you talk to every disabled person like that?"
"we don't get many"
There you have it!
But we needed food, so we found a way and we enjoyed our meal. But no tip was left!
I had researched restaurants locally and liked the look of the layout of Zizzi.
I had rung to book and was told to use the online system.
I told them I used a mobility scooter and they again directed me online.
So I booked online.
Can you guess what happened when we arrived?
Once we managed to negotiate the double entrance doors .. It's impossible for wheelchair or scooter users to push one,
get through and then pull the other on their own.
We were met with a man
who demanded "have you reserved?".
"Yes, online."
"You can't bring THAT (scooter) in here, there's no room"
"I can't leave it outside, and it folds when we're sat"
"You should have rung and arranged an accessible table"
"I did!
And I was told to book online!"
"well there's no room to get through"
"do you talk to every disabled person like that?"
"we don't get many"
There you have it!
But we needed food, so we found a way and we enjoyed our meal. But no tip was left!