

3
Surprise Birthday Catch Up
I have just returned from a weekend at this hotel, and as a disabled consumer, it was a bit hit and miss. Something were great and others not so.
Check-in was fairly simple and explains my room number and pointed me in the direction of the elevator.
Opening the room door was easy, and a tap on the door lock with the key card to allow the door to push open, the door only opened 8/10 of the way, so it was a squeeze to get in the room as somebody had to hold the door open at the same time, upon entering the room, you could see it was the door closing device that was preventing the door from being able to open fully.
The room was large inside and had a king size bed made up. There was a storage space just inside the door with some shelves and a wardrobe so you could store your suitcases out of the way. The bathroom was large and included a disability toilet and a shower over bath .
The sink had a recess underneath which allowed me to get all the way up to the sink easily whilst in my chair
I have just returned from a weekend at this hotel, and as a disabled consumer, it was a bit hit and miss. Something were great and others not so.
Check-in was fairly simple and explains my room number and pointed me in the direction of the elevator.
Opening the room door was easy, and a tap on the door lock with the key card to allow the door to push open, the door only opened 8/10 of the way, so it was a squeeze to get in the room as somebody had to hold the door open at the same time, upon entering the room, you could see it was the door closing device that was preventing the door from being able to open fully.
The room was large inside and had a king size bed made up. There was a storage space just inside the door with some shelves and a wardrobe so you could store your suitcases out of the way. The bathroom was large and included a disability toilet and a shower over bath .
The sink had a recess underneath which allowed me to get all the way up to the sink easily whilst in my chair