Dalmahoy Hotel & Country Club

Most staff were very helpful, came across a couple of obstacles as a powerchair user, but on the whole- quite an okay stay. Bit expensive for just okay.

Beautiful location and surroundings. Rooms were nice but we were told they had no accessible rooms to accommodate a family (a couple with a small child). The breakfast is also only accessible by stairs and the staff are too rushed off their feet to help. Lastly, there are 4 blue badge spaces, but they were taken up by luxury cars. When we raised this with reception, they said it happened all the time and didn’t contact the car’s owners, leaving us to park on a double yellow instead. It’s a lovely hotel but still has miles to go to make it inclusive.

On booking I said I required an accessible room and was given a 'part accessible room'. No part of the room could be called accessible even the threshold of the room was uneven (no ramp). I could not independently leave/return to the room without aid from a member of staff. Even their 'accessible' room only had a wet room BUT was not more accessible! I had found this hotel on a deal d/b/b at a great price and could not resist. Anything positive? Dinner was lovely, the staff were very helpful and I'm very glad to be home, this hotel is NOT accessible.