True American Diner experience
3
3
Date of visit: April 2018
overall Rating Text
Average
Five Guys has great, true american style burgers that a cooked from fresh. The Salted Caramel Milkshake is to die for. The staff are helpful and brought my food to the table when I asked without hesitation. The layout is open plan and there is more than enough space for a wheelchair to get around comfortably, with places to sit. The music I found to be a bit loud, which could be a problem for someone with sensory impairments, but personally it was a pleasant experience.. That was until I had to use the bathroom, which are down a set of steep winding stairs, that I found difficult. I looked for a disabled toilet and as far as I could see this was not a consideration, or at the very least it was not sign posted. This is why Five Guys is only getting three stars as I find that it is a massive oversight and accessibility requirement.
disabled Access In AndAround Text
Average
The door to get in was large and considerably heavy, may require assistance to open.
parkingTransport Text
Good
This is in the city centre, there are a number of parking choices around.
accessibleToilets Text
0I would not rate the toilet, as explained in the review they were not accessible.
staff Text
Excellent
Very helpful.
