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    Holiday Inn

    Harrogate

    Awful for this company

    2.5

    Date of visit: December 2014

    overall Rating Text

    Rating Emoji

    Average

    Hotel access good

    disabled Access In AndAround Text

    Rating Emoji

    Average

    Access good into hotel lifts are good size bit of a wiggle with wheelchair getting into the room didn't use wheelchair in bar or restaurant too busy so I used walking stick

    parkingTransport Text

    Rating Emoji

    Average

    There are spaces but not enough cannot prebook

    accessibleToilets Text

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    Good

    Very good

    staff Text

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    Average

    Average felt awkward on being asked if needed assisting if there was a fire

    Additional Information

    In the rooms the pull cord for assistance are not in each side of bed one on one side the other on opposite side of room no reset button the button is outside the room door there is a pull cord in bathroom no accessible rooms have showers all are over bath showers so was supplied a bath board, I quieted their logic reception staff not happy that I asked

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