Awful for this company
2.5
2.5
Date of visit: December 2014
overall Rating Text
Average
Hotel access good
disabled Access In AndAround Text
Average
Access good into hotel lifts are good size bit of a wiggle with wheelchair getting into the room didn't use wheelchair in bar or restaurant too busy so I used walking stick
parkingTransport Text
Average
There are spaces but not enough cannot prebook
accessibleToilets Text
Good
Very good
staff Text
Average
Average felt awkward on being asked if needed assisting if there was a fire
Additional Information
In the rooms the pull cord for assistance are not in each side of bed one on one side the other on opposite side of room no reset button the button is outside the room door there is a pull cord in bathroom no accessible rooms have showers all are over bath showers so was supplied a bath board, I quieted their logic reception staff not happy that I asked


