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    Imperial War Museum London

    Overall rating

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    IWM London - IWM’s flagship branch - tells the stories of those whose lives have been shaped by war through the depth, breadth and impact of our Galleries, displays and events. Explore what life was like at home during the Second World War in A Family in Wartime; delve into the world of espionage in Secret War; visit our award-winning Holocaust Exhibition; discover stories of bravery in The Lord Ashcroft Gallery: Extraordinary Heroes; see work by some of Britain’s most significant 20th Century artists in our art galleries or take in our latest special exhibition.

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    Overall rating

    4.33

    (6 reviews)

    Overall rating breakdown

    5

    2

    4

    3

    3

    1

    2

    0

    1

    0

    Access (avg.)

    4.41

    Parking (avg.)

    4.16

    Toilets (avg.)

    3.75

    Staff (avg.)

    4.25

    User profile picture

    jingyi_wu

    Apr 2025

    star

    5

    An informative and engaging museum to explore the history of modern imperial war

    The Imperial War Museum is located in the beautiful Geraldine Mary Harmsworth Park and offers free entry. It features a rich collection of exhibits and engaging interactive designs that provide in-depth insights into the two World Wars and themed exhibitions. Overall, the museum offers a fairly comprehensive accessible experience, though some aspects of the design could benefit from improved continuity.
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    tinahodgkinson

    Jun 2021

    star

    3

    Deeply disappointing, IWM London need to do much better for their disabled visitors

    The Imperial War Museum London tells the stories of every day people's experiences of war and conflict. There are permanent galleries as well as temporary exhibitions. It's an important collection, powerful, thought provoking and sometimes deeply upsetting subject matter. We went to see the Refugees Forced to Flee exhibition which is due to close 13/06/2021. In 2020, a changing places toilet was opened in the museum and my review is focusing on that and general covid precautions. Overall the museum has very good access. I regret to say I was deeply disappointed and upset with some aspects of their disabled access when I visited and I have submitted a complaint, which I will put a copy of in Additional Information section. Also we did not feel covid confident.
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    lottichapman

    Apr 2019

    star

    4.5

    Very good!

    Good access, entrance ramp not too steep, plenty of spacious lifts, easy to move round for the most part.
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    Disabled Access Information for Imperial War Museum London

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    Step-free access to the museum via the West Entrance. If you're looking at the front of the building, the West entrance is located on the right hand side of the building, just past the café entrance. Free wheelchairs for loan, subject to availability Booking in advance is recommended, contact us or call 020 7416 5000 There is fixed seating across the museum. All lifts are wheelchair accessible and most have braille signage.
    Seating at regular intervals

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    Free parking is available on site for blue badge holders, subject to availability. Book your space by email contact@iwm.org.uk or call 020 7416 5000. Parking must be booked two working days in advance.
    Dedicated parking

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    Toilets features at Imperial War Museum London

    There are 10 accessible toilets located on levels 0 - 3, see http://www.iwm.org.uk/visits/iwm-london/access for a map of locations
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    Accessible toilet

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    Changing places toilet

    Accessible formats at Imperial War Museum London

    Large print
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    Braille
    Audio
    Sign Language

    Accessible services at Imperial War Museum London

    Audio Description

    Test 3

    Assistance dog facilities

    Other features at Imperial War Museum London

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    Wi-Fi
    Online Booking

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    For additional detailed accessibility information, please contact: contact@iwm.org.uk

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    Opens in a new windowhttps://www.facebook.com/iwm.london
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    Lambeth Road, London, Greater London, England, United Kingdom, SE1 6HZ

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