James McKay Solicitors

Despite knowing I was disabled the junior solicitor told me the only way I could see some important documents was by climbing 2 flights of stairs. On my first visit the secretary brought the documents down to me in the entrance hall, I then on a further visit was forced to struggle up the stairs and was crying from pain by the time I got back to my car. They did offer telephone appointments but those are no help for seeing physical documents. I get that it's an old building but why promise to help then tell me I must come up to their office. The solicitor was good as were secretarial staff but the trainee needs work.