Leeds Railway Station

Friendly cheerful and helpful staff is the main plus point. It's a very busy station with only small lifts to get across to the different platforms so it can be a bit of a wait. The accessible toilets are poor, there's only a small cramped one that's very old and tired. The taxi rank is straight outside the entrance but if you need a wheelchair taxi there is no drop kerb where the taxi stops. You also block the queue as the taxi gets you on board as other taxis can't get past.

Arriving at the station it was very busy and not clear where to head for to find assistance. Wheeling onto the main concourse there was an assistance point clearly signposted. From there on it was plain sailing.