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    Mackintosh at the Willow

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    Mackintosh at the Willow includes a 200 seat restaurant in the A listed, original Willow Tea Rooms Building at 217 Sauchiehall Street, Glasgow and our new Visitor Centre in the adjacent building at 215 Sauchiehall Street. The famous Tea Rooms first opened in 1903 and are of huge importance to Glasgow’s architectural and cultural heritage. The building is internationally recognised as the only surviving Tea Rooms designed entirely by Scotland's most recognised architect Charles Rennie Mackintosh for local tea entrepreneur and patron Miss Kate Cranston. The building is also considered one of the finest examples in the world of a complete Art Nouveau scheme. After several years of restoration to return them to their former glory, the historic Tea Rooms reopened to the public from July 2018. Open daily, the Tea Rooms serve breakfast, elevenses, light lunches and afternoon teas as well as lighter bites, all in a unique setting. Private events and functions including weddings and corporate events can also be catered for. The new, integrated Visitor Centre includes Retail, Exhibition, Conference and Learning and Education facilities. The Retail Store and Exhibition are open daily. Regular community, creative and arts events are planned throughout the year from September.

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    Overall rating

    4.66

    (3 reviews)

    Overall rating breakdown

    5

    2

    4

    1

    3

    0

    2

    0

    1

    0

    Access (avg.)

    4.33

    Parking (avg.)

    4.66

    Toilets (avg.)

    4

    Staff (avg.)

    4.66

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    remus

    Jul 2024

    star

    4

    Review of the Mackintosh at the Willow Tea Rooms

    This is a review of Mackintosh at the Willow Tea Rooms in Glasgow on Sauchiehall Street, I went there to celebrate a friend's 50th wedding anniversary with the rest of my family. I have to say that overall, the accessibility was really good and we all really enjoyed it. The entrance to the Willow Tea Rooms was very flat and easy to get into. Although I have to say that when trying to get to the venue, we parked in the Q park, which is down the street from Mackintosh at the Willow Tea Rooms and it was difficult to get to the actual venue in my wheelchair from the parking lot because there were a lack of dropped curbs, which is something that could be addressed by Glasgow City Council. But as I say, once we were inside, it was very flat, and you entered through the gift shop. So that then means that you take the lift from the ground floor up to the second floor to have canapés before our meal. On the second floor, we had our canapés and the billiard room, which is quite a big room and fits 30 people into the room. And from the second floor, we went to the first floor of the Salon de Luxe to have our meal. Unfortunately, the accessible toilet was on the second floor. So I had to go back up in the lift to the second floor, where we come from, to go to the toilet. The toilet itself was quite small. And the toilet was on the wrong side of the bathroom for me to transfer using my slide board. But overall, I managed in the toilet, even though it was small, because I had the help of a support worker.  The Salon de Luxe on the first floor was quite well laid out in terms of the tables. And the seating plan had been decided by our friends in advance. The table that we were setting at was designed in such a way that it had a bar across the sort of entrance to the table. So I had to take my foot plates off my wheelchair to get properly to the table. The staff, I have to say, couldn't have been more helpful. And they guided me to where I needed to go, and the meal that we had was very nice. And as I said, the staff were really helpful. And they guided me to where I needed to go. When we were finished with the meal, I went back to the accessible toilet on the second floor. And then, when you exit through the gift shop, I met a really nice member of staff called Yvonne, who told me about the accessibility of the Mackintosh exhibition itself. And she actually offered a complimentary tour for our next visit, which I thought was really kind, and we will definitely be going back to visit the National Trust on this property. And they've done a really good job of renovating the property from what it was. So I'm really looking forward to going back, and apart from the toilets, I would really recommend it to anyone who's visiting the area and wants to find out more about the history of Glasgow.
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    emacleod

    Feb 2020

    star

    5

    Beautiful tearooms, lovely afternoon tea

    These are tea rooms situated at 217 Sauchiehall Street, Glasgow. They were designed by the Scottish architect Charles Ronnie Mackintosh & opened in 1903. The building was restored to the original designs between 2014 and 2018. The lower part of the tearooms with the attached shop and visitor centre is very accessible with a ramp & level flooring throughout apart from an area that is up one step (see photo). There is plenty of seating on the level. The Room Deluxe is on the first floor though so is not accessible.
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    w_h

    Sept 2018

    star

    5

    First Class Tearoom in Fantastic Building

    This is the newly opened and restored Willow Tearooms on Sauchiehall Street. After 4 years of restoration Miss Cranston's tearooms are now open and well worth a visit. We went for tea & coffee in the middle of a Sunday afternoon shopping trip and felt lucky to get in without booking. The service is excellent and the menu provides for light lunches and afternoon teas. For anyone interested in architecture, design or Charles Rennie Mackintosh a visit is a must. Check the website for photos and details
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    Disabled Access Information for Mackintosh at the Willow

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    Access to the Tea Rooms is through the adjoining Visitor Centre (via the Retail Store) with a gentle slope immediately inside the doors and then level access with wide doors and ample manoeuvering space for manual wheelchairs. There is lift access to all floors in the Tea Rooms excluding the Gallery area and also lift access to the Exhibition area, to the Learning and Education facilities and to the toilets.

    Toilets features at Mackintosh at the Willow

    Toilets are on the basement level in the Visitor Centre, accessed by lift with clean and ample space to manoeuvre a manual wheelchair.
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    Accessible toilet

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    Other features at Mackintosh at the Willow

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    For additional detailed accessibility information, please contact: info@mackintoshatthewillow.com

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    217 Sauchiehall Street, Glasgow, Glasgow City, Scotland, United Kingdom, G2 3EX

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