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    Mercure Birmingham West

    Overall rating

    1

    1 review

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    Mercure is a French midscale hotel chain owned by Accor. All the information for this venue has been submitted by visitors in the form of reviews. If you represent this location please submit your information using the 'Venues' tab above.

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    Overall rating

    1

    (1 review)

    Overall rating breakdown

    5

    0

    4

    0

    3

    0

    2

    0

    1

    1

    Access (avg.)

    2

    Parking (avg.)

    4

    Toilets (avg.)

    2

    Staff (avg.)

    3

    User profile picture

    Feb 2025

    star

    1

    Terrible accessibility

    Booked a wheelchair accessible room. I got through the door and was asked “Are you okay with stairs” They hadn’t allocated me a wheelchair accessible room. They then moved me to a room with lift access but the room was tiny, I couldn’t get my walker through the door without folding it, and the bathroom wasn’t accessible to me. We complained but no compensation was offered.
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    Disabled Access Information for Mercure Birmingham West

    Toilets features at Mercure Birmingham West

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    Accessible toilet

    testing 1

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    For additional detailed accessibility information, please contact: HB538@accor.com

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    + 0121 609 9988
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    Mercure Birmingham West Website

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    Birmingham Road, West Bromwich, West Midlands, England, United Kingdom, B70 6RS

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