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    Morrisons

    Kirkcaldy

    Good access but complaints about red cord continually ignored

    4

    Date of visit: August 2017

    overall Rating Text

    Rating Emoji

    Good

    Do not want to elevate one supermarket above another. Usual good access points but despite continually reporting the red cord in the loo, nothing happens. Even Euan's cards get removed.

    disabled Access In AndAround Text

    Rating Emoji

    Excellent

    Wide aisles.

    parkingTransport Text

    Rating Emoji

    Excellent

    Lots of blue badge spaces by entrance.

    accessibleToilets Text

    Rating Emoji

    Average

    I have reported the red cord in the loo for being lopped off three feet from the floor but nothing gets done. Euan's cards have been removed from cord on a few occasions. Today I filled in a complaint form. We will see what happens. It is a pity because the loo is otherwise good. See photos v

    staff Text

    Rating Emoji

    Average

    In the past customer service has been a bit slipshod. Tonight the woman staffing it took my complaint form straight up to management.

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