National Civil War Centre

Overall rating

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The National Civil War Centre invites you to explore one of the most fascinating times in UK history, sweeping you into a remarkable story of superstitions, serious sibling rivalry and seismic change which has affected the country we live in today. See the realities of 17th century life through the eyes of people who lived it in our stunning galleries and bring the whole family to enjoy a fantastic range of interactives including our much-loved dressing up cupboard!

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Overall rating

(1 review)

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Access (avg.)

Parking (avg.)

Toilets (avg.)

Staff (avg.)

crispycard

Nov 2019

Very accessible museum

Excellent telling of the English Civil War story (the seventeenth century one, not Brexit). Quite compact but full of interesting artefacts, descriptions and interactive displays plus three excellent short films. Fully accessible to all floors with roomy lift and adjoining theatre cafe is also accessible which is a bonus. There is also a civil war trail through the town which we followed without difficulty. Limited disabled parking spaces outside museum plus fifty yards down the road there is a level access car park.

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Disabled Access Information for National Civil War Centre

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There is step-free access to the building from the front and rear. Once inside, you can choose from steps and stairs or lifts to gain access to any part of the building. The main galleries are on floors 1, 3 and 5. The lifts are big enough for most wheelchairs and smaller mobility scooters. We are able to lend you a wheelchair on request (two available). To access floor 1 in the museum, you will have to turn your wheelchair at a 90 degree angle; the dimensions of the lift are 1500mm by 1400mm, the door width is 900mm. If you are visiting the museum in a larger wheelchair and won’t manage the 90 degree turn in the lift, we have an access route which will take you through the back of our shop, around the back of the museum via a ramp, through our lovely courtyard and straight into floor 1. Please ask at the front desk and one of our friendly assistants will be available to guide you. There is a platform lift to access Café Nineteen20. The dimensions of this lift are 1500mm by 1400mm, the door width is 900mm.

Seating at regular intervals

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There is an accessible parking bay in front of the museum, on Appletongate, for blue badge holders. There is currently no time restriction to this bay. There are a further two accessible spaces in the private car park to the rear of the museum, which can be reserved in advance by emailing museums@nsdc.info or phoning 01636 655765.

Dedicated parking

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Toilets features at National Civil War Centre

In the museum, there is an accessible toilet on floor -1, with lift access from the museum. Another is available in Café Nineteen20, this is located toward the Palace Theatre auditorium and our café staff will be available to show you where to go. We do not have a Changing Places toilet on site. However, the nearest one is St Mark’s Toilets which is around 300m away from the Centre; our welcome staff at the front desk can mark this on a map for you.

Accessible toilet

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Accessible services at National Civil War Centre

Audio Description

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Assistive listening system - Hearing Loop

Other features at National Civil War Centre

Wi-Fi

Carers Discount

Online Booking

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For additional detailed accessibility information, please contact: museums@nsdc.info

National Civil War Centre

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Disabled Access Information for National Civil War Centre

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Toilets features at National Civil War Centre

Accessible services at National Civil War Centre

Other features at National Civil War Centre

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