New Alexandra Theatre

I am not disabled as such but having recently had a toe amputated I really could have done with lift access to the dress circle, instead I had to drag myself up a flight of stairs. How do you get away with such discrimination - there is no excuse. It would certainly put me off booking in advance in future. This is a shame because the performance was excellent.

I visited the theatre with my daughter in a wheelchair and my son. Firstly either the bell to call for assistance either wasn't working or couldn't be heard so we stood outside for a long time. Then when somebody did come we had to walk quite a way around the theatre to get in. I understand with the style of building it's not easy but walking around under the bridge past the bins was a pretty grim start to the trip. The seats at the back of the stalls are also quite difficult in terms of view. My daughters chair is quite low and I had to take her out at times so that she could properly see.