Luxury hotel.....but.....
3
3
Date of visit: December 2024
overall Rating Text
Average
First trip away for 2 nights since my hubbies bi lateral leg amputation. Hotel is absolutely breathtaking. All the staff we came across could not do enough for us, mostly. Booked accessible room, which was lovely, large enough for power wheelchair to get around easily. Bathroom was enormous, but the shower had no removable shower head, which makes it difficult to clean properly, only overhead rain showerhead and sprays down the side. The sinks were great, one was lower, able to get wheelchair under. mirror was lower. None of the outside doors were easy to open, no automatic opening doors, and most of the staff at the reception desk, just watched as I tried to open the two doors to get the wheelchair through, as opening one door wasn't wide enough for the chair. Same in the building where room was, nigh on impossible to open door alone for wheelchair user, plus there was a very steep incline to get up to go to building where the restaurant and bar were. If you had a self propelled chair would have been impossible to wheelchair yourself up unaided. This may seem a bit nit picky, but our first trip away in our new normal.....
