Pizza Express

This branch of Pizza Express is in an excellent location, at the top end of Dean Street, a couple of minutes walk from Oxford Street and close to Soho Square and the Soho Theatre. There is a large step at the entrance but there is a bell if you require a step free entrance. Once inside the restaurant is on the ground floor and has an accessible toilet. Although we had pre-booked, service was initially very slow as the restaurant was very busy. However, things improved greatly when the manager overheard me talking to the waiter, and after that we had excellent customer service.

Excellent, with only a couple of small gripes. I went to this branch of Pizza Express in 2011 and it had no accessibility whatsoever for wheelchair users and no accessible toilet. I'm very happy to report that this has been triumphantly fixed. And there's a hearing loop.