Swing and a miss
3
3
Date of visit: July 2019
overall Rating Text
Average
They have certainly tried however there are a lot of problems.
disabled Access In AndAround Text
Good
Doorway into cafe are wide and gangway to queue provides lots of space to manouver a wheelchair or other mobility aid. Counter is lowered to allow better access to the pin machine. Loud music was playing throughout visit. My drink was served with a paper straw. No information on materials were available. Moving into the seating area poses a greater issue. There are are large amount of tables and the walkways are not wide enough.
parkingTransport Text
Average
Not Applicable
accessibleToilets Text
Poor
To get to the loo you need a pin [1278]. This open an only slightly larger than normal door. This is a quite heavy pull door with only a small handle to grip. Inside there are two toilets. One a standard gender neutral bathroom, the other the accessible one. This is also a baby changing station The loo had one grab handle, was clean and had a large amount of space to manoeuvre. The red chord was when I entered wrapped around the grab handle. It was also tied so it didn’t reach the floor. During my visit I fixed this and left a Red Chord sign on it. There is also a small sticker explaining that it needs to not be tied up. There was a sanitary waste and a nappy bin. No medical waste bin.
staff Text
Good
Staff were very helpfull.
