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Located in the heart of Exeter, with the iconic cathedral as its backdrop, Princesshay is home to over 65 of the best high street names together with a mix of specialist and independent shops. Its unrivalled cosmopolitan café culture features a great line up of restaurants and cafes catering for every taste. Situated within Exeter’s historic Roman Wall and with views of the city’s iconic cathedral, Princesshay offers a truly unique outdoor experience where you can shop, dine and relax with all the brands you love for life in and around Exeter. From big names to quality independents, this outdoor centre is a breath of fresh air that has it all. It attracts Exeter’s stylish shoppers, as well as visitors to the city who want to indulge in relaxed retail therapy punctuated with exceptional food and drink.

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Disabled Access Information for Princesshay

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Princesshay is an ‘open air’ shopping centre which is fully pedestrianised. The shops along the High Street and Paris Street do back onto main roads with wide pathways. Princesshay is all one level with naturally graded slopes. Some shops have more than one floor with the majority providing lift access to secondary floors. If you require a service that cannot be accessed please discuss in store for a member of staff to assist.

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If you do need to drive there is the Princesshay car park with 264 spaces including 18 wide bays and 14 disabled bays. The car park is located just off Paris Street and the postcode for your sat nav is EX1 1GA. The disabled bays in the Princesshay car park are located on level 3. There are parent and child bays on levels 2, 4 and 6. Our Car park lifts have audio and braille support. There is a mobility lift located at the car park and is advertised as the Shop Mobility Lift. This can fit class 2 mobility scooters inside and takes you down adjacent to Shop Mobility and out onto Dix’s Field. Our other lifts can accommodate a wheelchair. If you need any help in our car park there are yellow help points you can press and speak to a member of the car park team.

Dedicated parking

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Toilets features at Princesshay

The Princesshay customer toilets are located in Catherine Square. There is male, female and unisex toilet plus a Changing Places toilet with emergency pull cord and baby change and nursing room. The Changing Places toilet and baby change is located in St Stephen’s House to the back of Nationwide. The Changing Places Toilet has hoists, shower and emergency pull cord. To access these please press the button on the wall. Security will answer, ask what facility you require and unlock the door. The door will only unlock if no one is already using. When entering please make sure you lock the door once inside.

Changing places toilet

Accessible toilet

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