St Albans Museum + Gallery

Overall rating

3.5

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Set over three floors, the newly created state-of-the-art gallery spaces showcase over 2,000 years of priceless heritage and display contemporary artworks – sharing local, national and world treasures with all. Promising fresh experiences each time you visit, come and enjoy regularly changing exhibitions and cutting edge art installations, take part in the vibrant programme of events, and explore the fascinating histories of the Town Hall, its Assembly Room, Courtroom and Cells.

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Overall rating

3.5

(1 review)

Overall rating breakdown

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Access (avg.)

Parking (avg.)

Toilets (avg.)

Staff (avg.)

finnberrys

Mar 2024

3.5

Interesting museum with some wheelchair access

We visited this museum and gallery while we were visiting St Albans. They have tried to make as much as possible wheelchair accessible but there are some areas where this isn't possible, such as the cells in the basement.

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Disabled Access Information for St Albans Museum + Gallery

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There is step-free access to the museum entrance. The main door will open automatically (towards you). The width of the door is 103cm. There is a small lip on the threshold of the entrance, with a height of 2cm or below. There are two alternative doors at the entrance, these are manual doors, although they are often left open during the warmer weather. Inside the entrance, there is a reception desk in the shop with a fixed loop hearing assistance system. Staff at this desk handle any purchases for the shop as well as providing visitor information. The café servery is located to the right of the entrance. Café staff can help carry trays of food and drink through to the Courtroom where the seating is located. Tables nearest to the entrance to the room are the most physically accessible - other areas have steps and narrow doorways. This space can be quite noisy at times. There is a lift which provides access to the first floor and basement. With the exception of the historic cells, there is step-free access throughout the rest of the building. Large print text is provided in each exhibition and in most spaces, lighting levels are good (the exception to this is where occasionally exhibits need low light levels for conservation reasons) Videos are subtitled and transcripts are provided. There is an accessible toilet on the ground floor and on the first floor (at the back of the building)

Seating at regular intervals

Toilets features at St Albans Museum + Gallery

Ground floor accessible toilet (left transfer): The toilet is approximately 25m from the main entrance. It is located to the left of the main staircase. There is level access to this toilet. The door opens inwards and is locked with a twist lock. The width of the door is 70cm. The dimensions of the accessible toilet are 140cm x 170cm There is not sufficient turning space in the cubicle for a wheelchair user. There is lateral transfer space (as you face the toilet, this space is on the left). The transfer space is 61cm. There is a drop-down rail on the transfer side. The height of the toilet seat above floor level is 49cm Ground floor accessible toilet (right transfer): The toilet is approximately 25m from the main entrance. It is located to the left of the main staircase. There is level access to this toilet. The door opens inwards and is locked with a twist lock. The width of the door is 86cm. The dimensions of the accessible toilet are 130cm x 170cm There is not sufficient turning space in the cubicle for a wheelchair user. There is lateral transfer space (as you face the toilet, this space is on the right). The transfer space is 68cm. There is a drop-down rail on the transfer side. The height of the toilet seat above floor level is 49cm First floor accessible toilet (right transfer): The toilet is approximately 20m from the lift. It is located towards the back of the building in the West Keepers Gallery. The door opens inwards and is locked with a twist lock. The width of the door is 88cm. The dimensions of the accessible toilet are 165cm x 270cm There is sufficient turning space in the cubicle for a wheelchair user. There is lateral transfer space (as you face the toilet, this space is on the right). The transfer space is 80cm. There is a drop-down rail on the transfer side. The height of the toilet seat above floor level is 49cm

Accessible toilet

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