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Stagecoach

Overall rating

4.5

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Image of Stagecoach

Image of Stagecoach

Image of Stagecoach

Image of Stagecoach

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Public transport provider across Cumbria and North Lancashire

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Overall rating

4.5

(1 review)

Overall rating breakdown

5 0
4 1
3 0
2 0
1 0

Access (avg.)

4

Parking (avg.)

5

Toilets (avg.)

5

Staff (avg.)

4.5

janeelizabethbrassington

Jul 2017

4.5

4.5

Excellent response to our unique situation. (2 in powerchairs, no carers)

After an initial misunderstanding with a driver regarding not allowing us to travel together on the same bus I approached Stagecoach for clarification. They were more than helpful. Initially we had a meeting at a place of my choice on an empty bus to try and see if 2 powerchairs can be fitted in safely. The following week another meeting looked at the other 3 types of vehicles in the fleet. One powerchair user fits in the designated wheelchair space, the OTHER WHEELCHAIR USER MUST BE ABLE TO TRANSFER TO A NEARBY SEAT.

After an initial misunderstanding with a driver regarding not allowing us to travel together on the same bus I approached Stagecoach for clarification. They were more than helpful. Initially we had a meeting at a place of my choice on an empty bus to try and see if 2 powerchairs can be fitted in safely. The following week another meeting looked at the other 3 types of vehicles in the fleet. One powerchair user fits in the designated wheelchair space, the OTHER WHEELCHAIR USER MUST BE ABLE TO TRANSFER TO A NEARBY SEAT.

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Disabled Access Information for Stagecoach

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All Stagecoach buses in Cumbria and North Lancashire are DDA compliant.

Seating at regular intervals

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For additional detailed accessibility information, please contact: cumbrianorthlancs.disabilityhelpdesk@stagecoachbus.com

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+ 0845 609 1266

Stagecoach Website

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2nd Floor Broadacre House, 16-20 Lowther Street, Carlisle, Cumbria, United Kingdom, CA3 8DA

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