Travelling in comfort
5
5
Date of visit: August 2017
overall Rating Text
Excellent
I was very impressed with the customer service provided by Peter Allen, the training coordinator at Stagecoach, Peter talked me through the three day training programme. They have a day training specifically focused on disability and social inclusion. They take into consideration all aspects of disability whether this be physical or mental, for example if a customer doesn’t always act in the expected manner they shouldn’t be discriminated against and drivers are taught how to deal with this situation. This encourages all members of the community to feel safe and comfortable on Stagecoach buses. Getting my wheelchair on and off the bus was fairly easy, it was slightly tight to the door of the bus but apart from that there was plenty of space. The driver made sure I was in a safe position before driving the bus. Please see the link to a full review and many more on my website www.christiandrewitt.wordpress.com
disabled Access In AndAround Text
Excellent
The suspension is lowered to the curb by the driver and a ramp also laid out by the driver who will assist you onto the bus if necessary.
parkingTransport Text
0NA
accessibleToilets Text
0NA
staff Text
Excellent
Helpful and friendly staff
