

0.5
Stressful experience
I like going to Starbucks because I know what I can eat/drink with my allergies and the interior is almost always the same, so helps me keep calm when going to a new city (as I'm Autistic). This one has really annoyed me because they had a refit recently. What they did was the put a number lock on the toilets but did not put one on the disabled loos, or even a RADAR lock. This is because many people will nip in off the square to use their loo. When I go in now and need the toilet I have to wait whilst someone finishes who just couldn't be bothered to go get the number. It's also very difficult to get a drink as quite often they are rushing people along and don't want to give you the time to put money away (hard if you're on crutches) and blame you if they get your order wrong because "you didn't speak loud enough" and a variety of other excuses.
I like going to Starbucks because I know what I can eat/drink with my allergies and the interior is almost always the same, so helps me keep calm when going to a new city (as I'm Autistic). This one has really annoyed me because they had a refit recently. What they did was the put a number lock on the toilets but did not put one on the disabled loos, or even a RADAR lock. This is because many people will nip in off the square to use their loo. When I go in now and need the toilet I have to wait whilst someone finishes who just couldn't be bothered to go get the number. It's also very difficult to get a drink as quite often they are rushing people along and don't want to give you the time to put money away (hard if you're on crutches) and blame you if they get your order wrong because "you didn't speak loud enough" and a variety of other excuses.