High Speed Rail
4.5
4.5
Date of visit: October 2014
overall Rating Text
Excellent
An impressive service and a great train ride on the High Speed One service.
disabled Access In AndAround Text
Excellent
Assistance on and off the train was seamless with the ramp being deployed quickly and efficiently. A lift takes you up into the ticket hall. Wide barriers for wheelchair access and level access out to the street or across to the Westfield Centre.
parkingTransport Text
Good
A great rail service and helpful friendly assistance staff. A really handy station for changing to the DLR and for visiting the Westfield Centre.
accessibleToilets Text
Excellent
A large, modern accessible loo is situated in the ticket hall. It had a wide door, plenty of space and was clean and tidy.
staff Text
Excellent
On each occasion staff were excellent and my itinerary changes were easily accommodated.
