4.5
Evening meal
We were staying in the area with our aunt and uncle. They booked an evening meal for us all here. Access was ok but only to one part . We ended up having to sit not in the area where our table was booked for .when it was booked they were told that one guest was in a wheelchair, could they accommodate this in a suitable area. We were told no problem . But clearly it had not been noted. Not a huge amount of room to move with the wheelchair to get to our table . Toilets are up stairs so I wouldn’t be able to access them . We explained st the time of booking about my dietary requirements which again they said they could deal with . Before I ordered I did check if my choice was suitable but unfortunately half way through the meal discovered it wasn’t I had a reaction to ingredients used . Despite them saying it was ok. Apart from that everyone else said the food was good . I did manage s dessert sometime later once I felt better .the dessert was nice.
We were staying in the area with our aunt and uncle. They booked an evening meal for us all here. Access was ok but only to one part . We ended up having to sit not in the area where our table was booked for .when it was booked they were told that one guest was in a wheelchair, could they accommodate this in a suitable area. We were told no problem . But clearly it had not been noted. Not a huge amount of room to move with the wheelchair to get to our table . Toilets are up stairs so I wouldn’t be able to access them . We explained st the time of booking about my dietary requirements which again they said they could deal with . Before I ordered I did check if my choice was suitable but unfortunately half way through the meal discovered it wasn’t I had a reaction to ingredients used . Despite them saying it was ok. Apart from that everyone else said the food was good . I did manage s dessert sometime later once I felt better .the dessert was nice.
For additional detailed accessibility information, please contact: jan@royaloakappleby.co.uk
