Waterloo Railway Station

In my research for this station, Google made it pretty clear that the station is not wheelchair accessible. Well, sometimes I like to see things for myself, and you know what? Google was wrong. Sure, the stairs at the front aren't helpful if you have reduced mobility or use a mobility aid, but if you go up the hill past the stairs, which is a bit of a push for wheelchair users, and take a right, you'll find an accessible route into the station. It just goes to show that even a service like Google, which forms the basis of many of our plans, can be wrong from time to time, and there's real value in exploring. In all, it's a modern station and a well-equipped station at that.

This is a mixed review has I had a very positive experience with passenger assistance but while I was there the lift got stuck and no one came to assist even through I was ringing the alarm and the newly refurbished accessible toilet has a few problems.

Waterloo Station is one of the mainline railway terminals for London.